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"Good things happen when our people are exposed to Beveridge Think."
- Ameritech

Management
- Good sales managers don't sell! Good sales managers coach and train sales people to sell.
- If the only time you look for people is when you need people, you always have substandard people.
- When you are in an environment where there are no disciplines for nonperformance, you always have declining standards.
- The day management is perceived to be a policeman, all communication stops.
- If you are void of any management generated turnover of personnel, management has lowered standards so everyone "fits."
- There are three verbalizations of a noncompetitive, sub-performing organization's personnel:
- "I wonder what this company would do if I ever left?"
- "We're different."
- "I do the best I can."
- Challenge in the job is the single greatest motivator and the primary missing ingredient in the workplace.
- Successful managers do not measure activities. Successful managers measure results.
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